Privacy Policy

At Gonez Studio, we are committed to safeguarding your privacy. This Privacy Policy describes clearly how we handle your personal data collected when you visit or make a purchase on our website: www.gonezstudio.com.

1. Information We Collect

  • Personal Information:

    • Name

    • Email address

    • Shipping and billing address

    • Payment details (handled securely by our third-party payment processors)

  • Non-Personal Information:

    • Browser type

    • IP address

    • Device information

    • Browsing behavior, including the pages visited and duration of your visit, tracked using cookies.

2. How We Use Your Information

We use your personal information primarily for the following purposes:

  • Order fulfillment: To process your orders, payments, shipping, and customer support requests.

  • Customer communication: To respond to your inquiries, offer personalized support, and keep you updated about your orders.

  • Website improvement: To analyze your browsing behavior and optimize our website’s performance and usability.

  • Marketing communication: To send newsletters, special offers, and promotions, provided you have opted in.

3. Sharing Your Data

Your data security is important to us. We do not sell your personal information. However, we may share your information with trusted third parties necessary to deliver our services:

  • Payment processing providers: For secure payment transactions.

  • Print-on-demand services (Printify): For producing and shipping your ordered products.

  • Marketing platforms: Such as Google Analytics and Facebook Ads to improve our advertising campaigns and website experience.

All third-party providers are required to maintain strict confidentiality and security of your personal information.

4. Cookies & Tracking Technologies

We utilize cookies—small text files saved on your device—to enhance your shopping experience and gather website performance insights.

  • Essential Cookies: Necessary for basic website functions (shopping cart, checkout processes).

  • Analytical Cookies: Help us measure website traffic and user interactions (Google Analytics, Facebook Pixel).

  • Marketing Cookies: Enable us to provide relevant advertising tailored to your interests.

You can manage cookie preferences and settings through your browser at any time, although disabling essential cookies may impact site functionality.

5. Your Rights

Under data protection laws, you have the following rights regarding your data:

  • Request access, correction, or deletion of your personal information.

  • Opt-out of receiving marketing communications from us.

To exercise these rights or for further inquiries about your personal data, please contact us at: info@gonez.es.